Consumer Case Lost Due to Delay.
04 November 2024
Civil Revision >> Civil & Consumer Law | Consumer Law >> Civil & Consumer Law
Further scrutiny reveals that while the Petition was e-filed on 03.01.2022, an Application for Condonation of Delay was not submitted until 14.10.2024. This raises concerns that the initial filing was incomplete, effectively resulting in a delay of around three years.
In the application seeking condonation of this substantial delay, the Petitioner cited the severe health issues of their daughter, who suffered from clinical Psychosis and returned from the U.S. for treatment at VIMHANS starting from 31.10.2018. Additionally, the Petitioner's father was reportedly suffering from nephrosis, kidney ailments, and age-related complications, ultimately passing away on 06.08.2023.
However, the nature of the case as a Consumer Complaint raises serious objections to condoning such an extensive delay. The very essence of the Consumer Protection Act is to provide a mechanism for expeditious resolution of consumer disputes. Allowing delays of this magnitude, without demonstrably sufficient cause, would undermine the Act's fundamental objective and spirit.
Further reinforcing this principle is the Hon’ble Supreme Court's observation in Basavraj & Anr. Vs. The Spl. Land Acquisition Officer, 2013 AIR SCW 6510. The court elucidated that "sufficient cause" implies a reason for absence that is beyond the defendant's control. It necessitates demonstrating that the party was not negligent, acted in good faith, and was diligent in pursuing their case. The court emphasized that unless a satisfactory explanation is provided, condonation of delay should not be granted. A mistake must be bona fide and not a mere tactic to conceal an ulterior motive. The court reiterated the unwavering application of the law of limitation, even if it causes hardship, citing the legal maxim "dura lex sed lex" – the law is hard, but it is the law.
Similarly, in Brijesh Kumar & Ors. vs. State of Haryana & Ors., 2014 (11) SCC 351, the significance of limitation was highlighted, referencing the maxim "Interest Reipublicae Ut Sit Finis Litium" (it is for the general welfare that a period be put to litigation). The court emphasized that while limitation rules aim to ensure legal remedies are available for a fixed period, courts cannot extend this period on equitable grounds if no reasonable explanation for the delay is provided.
Consequently, the Revision Petition stands dismissed as being barred by limitation, underscoring the importance of adhering to the statutory timelines prescribed under the Consumer Protection Act for the timely resolution of consumer grievances.