When Does Disqualification Go Too Far? Court Defines Fair Practices in Tendering.


A private security company has successfully challenged its disqualification from a tender process for providing security guards to a major bank. The court ruled that the disqualification, based on a minor financial discrepancy, was "arbitrary and unjust."

The company, whose name was not disclosed in the court documents, had submitted a bid to provide security services for several zones managed by the bank. They met all the technical requirements and their average turnover exceeded the financial eligibility criteria of Rs. 15 crore (approx. $1.8 million USD) for the past three years.

 

 

However, the company was disqualified due to a mismatch between their financial documents and the findings of the bank's chartered accountant. The discrepancy amounted to Rs. 15,35,001 (approx. $18,600 USD), which the company explained was a result of reclassifying income from "revenue from operations" to "other income" in their financial statements.

The company argued that the mismatch was a minor administrative error and did not affect their overall financial eligibility. They also submitted a certificate from their chartered accountant clarifying the reclassification.

The court agreed with the company. The judge pointed out that the disqualification order itself lacked any specific explanation, and the minuscule discrepancy paled in comparison to the company's substantial turnover. Additionally, the court found the bank's justifications for disqualification to be inconsistent, further highlighting the arbitrary nature of the decision.

As a result of the court's ruling, the bank is now required to reconsider the company's eligibility for the tender process. This includes opening the company's financial bid, which was not considered due to the initial disqualification.

This case highlights the importance of clear communication and due diligence in tender processes. While financial eligibility is crucial, minor discrepancies should be addressed fairly with opportunities for clarification. Companies bidding on tenders should also ensure they understand the evaluation process and their rights to challenge any seemingly arbitrary decisions.